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Nothing is for free….

October 23, 2008 · 1 Comment

The restaurant I currently serve at doesn’t give complimentary (free) bread with the meal. The owners also decided on a la carte (not included in the meal price) with the dinner salads and I have been hearing a lot of complaining from most of our older customers. I am confused. We sell sides of bread with our meals and most meals come with hot garlic bread on the side, but oldies (old people) love their bread and expect it, when they arrive at the table.
There are many fine a la carte restaurants in the world today, where they sell every item on it’s own. Many of these reataurant’s customers write rave reviews about the food and actually know and enjoy the fact that they can order a 14oz rib-eye with no baked potato, but a side of sautee’ mushrooms, instead. Isn’t that catering to the customer’s needs? Some people do not eat their bread that comes with their meal. Honestly, many of times I pre-bus a table for dessert and find the diner’s basket of bread still sitting where I first placed it. What a waste. I am so lost on this subject. Really, what’s the right answer to these frequent diner complaints about free bread?  May I take your order?

Categories: Dumb Customers · FYI
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